Receptionist cum Admin Assistant (School)

Reception

1. Manage the reception counter at the school’s General Office in

accordance to MOE’s and the school’s operating procedures, rules,

and regulations.

2. Keep the reception counter clean, tidy and presentable and maintain

the necessary stationery, forms and material at the counter.

3. Perform customer service role in answering, screening, forwarding or

taking down messages of incoming phone calls in a polite, respectful

and professional manner.

4. Provide customer service support to walk-in students, teachers,

parents, visitors and school stakeholders in a polite, respectful and

professional manner with care and empathy.

5. Attend to unwell or injured students and render first aid if needed.

6. Contact parents of unwell students to be taken home or students

who have been absent from school.

7. Maintain the sick bay including first aid supplies

8. Administer lost and found items and maintain records.

9. Maintain safety and security by directing visitors, including

contractors, delivery men, parents, etc to wait at the designated

waiting area and call relevant staff to meet or pick them up.

10. Liaise and work with the Security Officer to ensure that approval is

granted by school before any student is allowed to leave school

early.

General Administration

1. Handle general office administrative tasks such as receiving and

directing of incoming mails/packages and goods, managing and

distributing notifications and letters to teachers’ trays, filing, collating

and printing of documents.

2. Attend to outgoing and incoming faxes.

3. Maintain the mail trays and form trays in the General Office.

4. Monitor and collate submission of forms by students.

5. Pack and distribute information, posters, leaflets etc. for students and

teachers.

6. Support in sign-in and sign-out of coaches and instructors and relief

teachers attendance.

7. During off-peak period, support back-end Admin in general admin

work.

8. Support housekeeping for admin office and stores.

9. Assist in data entry, record keeping and filing of documents.

10. Support school events and any duties as assigned by school

The Personnel should preferably have the following qualifications, skills

Qualifications

1. GCE ‘O’ Level/’N’ Level.

Qualities of Personnel

1. Good communication and interpersonal skills, with the ability to read,

write and converse fluently in English.

2. Warm and strong customer service

skills and professional telephone etiquette.

4. Able to work independently as well as collaboratively as part of a

team, and demonstrates initiative in carrying out assigned duties.

Skills & Experience

1. Relevant working experience in a reception, customer service, or

administrative position.

2. Proficient in MS Office applications, including Word and Excel.

3. Experience performing administrative work using MS Office would be

advantageous.

4. Relevant working experience in a school setting would be

advantageous.