Sales Administrator / Sales Operations Specialist
ELIGO PTE. LTD.
Company Overview
Eligo Pte Ltd is a premier regional distributor and engineering solutions provider operating in mission-critical industries, including Semiconductor, Oil & Gas, and Marine & Offshore. ISO 9001:2015 certified, we pride ourselves on absolute supply chain reliability, operational excellence, and faithful stewardship.
We embrace modern technology and Artificial Intelligence to streamline workflows, eliminate tedious manual processes, and empower our team members to do high-impact work. We offer a progressive, collaborative environment where continuous learning and innovation are actively supported.
Position Overview
We are seeking a proactive and detail-oriented Sales Administrator / Sales Operations Specialist to join our growth-focused team. In this role, you will be a vital operational pillar, coordinating customer inquiries, optimizing quote-to-order cycles, and managing sales fulfillment through modern ERP systems and AI-assisted productivity tools.
If you thrive in a tech-forward SME environment that values precision, efficiency, and professional development, this role offers an exciting path to expand your operational and digital skill sets.
Key Responsibilities
1. Tech-Enabled Sales Coordination & Order Management
Inquiry & Proposal Management: Receive and process local and overseas customer inquiries. Utilize AI-driven search and knowledge-base tools to accelerate technical spec matching, pricing checks, and quote generation.
ERP Order Entry: Execute accurate order creation in SAP ERP, validating that customer purchase orders match approved technical specifications, pricing, and payment terms.
Order Progression: Track active orders from processing to delivery, providing proactive and timely status updates to clients and internal stakeholders.
2. Procurement & Logistics Support
Fulfillment Tracking: Partner closely with warehousing and logistics teams to verify shipping schedules, dispatch accuracy, and customs documentation.
Supplier Coordination: Issue supplier purchase orders (POs) via SAP. Source and evaluate alternative suppliers when needed, conducting comparison analyses on pricing, lead times, and technical compliance.
3. Operational Excellence & Customer Stewardship
Quality Assurance ("Right First Time"): Maintain strict adherence to ISO 9001 quality standards by thoroughly verifying technical part numbers, lead times, and documentation before submission.
Commercial Support: Assist Sales Engineers with calculating competitive quotations, preparing tender responses, and executing timely follow-ups to close open pipeline opportunities.
Data Hygiene & Knowledge Sharing: Log customer interactions, technical notes, and workflow updates into central databases to maintain high operational visibility across teams.
Requirements
Education: Diploma in Business, Engineering, Science, or a related field. Candidates with GCE N/O/A Levels and relevant industry experience are welcome to apply.
Tech Aptitude: Comfortable learning and leveraging modern productivity applications and AI assistance tools (e.g., generative search, automated quoting tools) to maximize personal efficiency.
ERP Familiarity: Prior hands-on experience with SAP ERP (or similar enterprise ERP platforms) is preferred.
Precision & Quality Focus: Strong attention to detail with a commitment to high accuracy in document checking and numerical data entry.
Communication: Excellent verbal and written communication skills with a professional customer service mindset.
Team Synergy: Collaborative attitude, self-motivated, and eager to learn in a fast-paced environment.
Industry Experience: Prior experience in engineering distribution, industrial components, or B2B technical supply chains is an advantage.
What We Offer
Modern Work Culture: Integrated AI tools that automate routine tasks, leaving you free to focus on strategic execution.
Competitive Compensation: Salary (commensurate with experience), supplemented by variable performance bonuses.
Skill Advancement: Structured exposure to enterprise SAP management, AI productivity workflows, and quality system methodologies.
Supportive SME Environment: A close-knit, respectful team culture that promotes long-term career growth and work-life harmony.