Product Manager

DIGITAL BIZ SOLUTIONS PTE. LTD.

Key Responsibilities

Partner with client stakeholders and internal product owners to define product vision, goals, and success metrics.
Create business cases, mission statements, and secure stakeholder alignment.
Develop go-to-market and adoption/outreach plans to drive usage and value realization.

Design, test, and iterate product improvements through experiments and user feedback.
Maintain operational excellence for existing platforms (availability, performance, reliability).
Manage budgets, delivery workplans, and resourcing (including procurement of tools and professional services when needed).
Ensure smooth release management and continuous improvement post-launch.

Define data collection and instrumentation strategies with data/engineering teams.
Establish analytics frameworks and reporting to track product performance.
Translate insights into actionable roadmap decisions and measurable business impact.

Oversee security testing activities (e.g., vulnerability assessments, penetration testing, code/security reviews).
Ensure products meet relevant security standards and compliance requirements applicable to client environments.
Coordinate remediation plans with engineering and security stakeholders and track closure.

Translate product strategy into actionable delivery plans for engineering, QA, and vendor teams.
Coordinate with functions such as legal, finance, marketing, and operations as required by the client engagement.
Support teams in adopting emerging tools/techniques while maintaining production stability.

Drive feature adoption and engagement through iterative enhancements and stakeholder enablement.
Build partnerships across client and vendor ecosystems to unlock collaboration opportunities.
Support product awareness efforts (e.g., demos, briefings, presentations).
Own maintenance schedules, upgrades, and incident response processes for live products.

Run effective stakeholder meetings; document decisions, risks, and dependencies.
Prioritise and track deliverables across roadmap and operational work.
Ensure products meet required performance and security testing gates before release.
Manage service levels, operational metrics, and continuous service improvement plans.

Diploma/Degree in Computer Science, Information Technology, Engineering, or related discipline.
Minimum 4 years of relevant experience in product management, project management, IT business analysis, or solution design.
Proven experience delivering data projects/analytics platforms / data-driven product initiatives.
Familiarity with security testing processes (e.g., VAPT, code/security reviews) and security/compliance practices.
At least 3 years working directly with engineers, designers, and product managers.
Experience managing both product development and operational maintenance of live services.
Strong analytical and problem-solving skills; able to structure ambiguous problems.
Strong communication skills; able to present clearly and influence stakeholders.

Experience with Agile delivery, cloud environments, design thinking, and product-centric development.
Experience in service operations, incident management, and maintaining live digital services.
Exposure to microservices environments and CI/CD delivery pipelines (e.g., Java/SQL-based systems).
Knowledge of cybersecurity frameworks and regulatory/compliance expectations in data handling (as applicable to client industries).
Relevant certifications (e.g., CITPM, COMIT, PMP, Scrum Master).
Experience delivering in regulated industries (e.g., finance, healthcare, telecom), depending on client portfolio.