Cisco Telephony Voice Lead

SILVERLINK TECHNOLOGIES PTE. LTD.

Job Description: Cisco Telephony Voice Lead

  • 10+ years of Cisco Collaboration experience, including 5+ years in CUCM and UCCX 12.x support and administration.

  • Expertise in ISR voice gateways, ISDN PRI/SIP trunking, dial plans, CUBE, and VMware-hosted Cisco servers.

  • Lead 24x7 incident management and legacy-to-cloud contact-centre migrations and cutovers.

  • CCNP Collaboration required; CCIE Collaboration preferred.

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