Senior Systems Analyst – Application Support (Ref 26624)

Responsibilities

• Provide 24/7 primary application maintenance support, when required

• Monitor closely and review system health and performance of business applications, including servers, internal/external interface endpoints and databases

• Coordinate and participate in regular system maintenance, patching and upgrade activities, including yearly disaster recovery exercises

• Liaise closely with various support teams to test and deploy application patches, defect fixes to production environment in accordance with project methodologies and policies

• Liaise closely with vendors to troubleshoot application bugs, evaluate potential fixes, testing and deployment of fixes to production

• Liaise closely with business users & other teams and build good rapport.

• Participate in business contingency activities

• Manage the setup and configuration of systems

• Experience in application and helpdesk support

Requirements

• Diploma/Degree in Computer Science, Computer Engineering or equivalent

• At least 4 - 5 years’ experience in developing, implementing and maintaining IT systems

• Experience in developing, implementing and maintaining IT systems using Microsoft .NET / MS SQL

• Strong analytical and problem-solving skills, and ability to work independently

• Result and customer oriented with multi-tasking capabilities

• Ability to work under a fast-paced and dynamic environment

Licence no: 12C6060