Service Crew (Bistro Bar)

Company Overview

• ACID BAR PTE. LTD. has been operating for 16 years at Emerald Hill, Orchard Road. It offers two seating areas: alfresco for people-watching and an intimate indoor space with live music ambiance.

Responsibilities

• Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner
• Taking beverage orders and serving them to guests on a timely manner
• Establish rapport with guests to build loyal and satisfied customers
• Ensure knowledge of menu and restaurant promotions and any special offers
• Pick-up food orders from kitchen and communicate to the chef regarding any special preferences or allergy
• Accurately process and collect payments from guests
• Clear tables and prepare for service for the next guests
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas
• Always take responsibility for ensuring a positive guest experience
• Comfortable working in a non-Halal environment
• Perform any other assigned reasonable duties and responsibilities as requested by Supervisors or Managers

Required competencies and certifications

• Past server experience to perform customer service tasks
• Ability to work on a shift basis, 5 days per week, to meet operational needs
• Foods Safety & Hygiene certificate (if applicable)

Other Information

Benefits

• Overtime provided.
• Staff meals provided .
• Transportation provided for late night shift.
• Monthly incentive of $600 with terms and conditions applied.
• Monthly Food & Bottle Incentives for orders taken. (T&C applied)
• Dental & Medical benefit (up to $700 per calendar year).
• Sign-on bonus at 3 months and 6 months (up to $600), subject to confirmation.
• Performance bonus and Annual Increment.
• Attractive Staff discount at retail stores and F&B outlet.
• Annual leave plus company leave up to 21 days.
• Enjoy a day off during the birthday month (upon confirmation).