Customer Service Executive [5 DAYS / YIO CHU KANG] (KCKC)
THE SUPREME HR ADVISORY PTE. LTD.
Salary: $2,800 - $3,100
Working days & hours: Monday – Friday, 8am - 5pm or 9am – 6pm
Location: Nearest MRT: Yio Chu Kang
Key Responsibilities
- Process and generate Sales Orders (SO) and Purchase Orders (PO) accurately using Microsoft Dynamics.
- Prepare and issue invoices, ensuring all billing records are complete and accurate.
- Liaise with suppliers to facilitate timely order processing, fulfillment, and delivery.
- Coordinate and monitor customer deliveries to ensure on-time completion.
- Verify and attach all required supporting documents prior to dispatch.
- Schedule and coordinate deliveries with drivers and warehouse personnel.
- Manage and record stock-in and stock-out transactions accurately within the system.
- Collaborate closely with the warehouse, logistics, and finance teams to ensure smooth day-to-day operations.
- Maintain organized filing systems and accurate documentation of customer orders and delivery records.
- Identify opportunities to improve operational efficiency and support cost-saving initiatives.
- Deliver excellent customer service by addressing enquiries and resolving issues in a timely manner.
- Perform additional administrative and operational duties as assigned by management.
Requirements
- Minimum Diploma or equivalent qualification.
- Prior experience in customer service, logistics coordination, order fulfillment, or administrative support will be an advantage.
Kelly Chong Reg No:R26161160
The Supreme HR Advisory Pte Ltd EA No: 14C7279