Senior Compliance Executive

JOB SUMMARY

DUTIES &RESPONSIBILITIES

a) Compliance

1. ISO Management System

· Maintain and review the ISO management system documentation, including policies, manuals, procedures, forms and records, to ensure continued alignment with applicable ISO requirements.

· Coordinate the annual internal audit programme, including audit schedules, audit preparation, evidence collation, reporting and follow-up of findings.

· Monitor non-conformities, observations, risks, opportunities and corrective actions, and follow up with process owners to ensure timely closure and evidence of effectiveness.

· Support external certification, surveillance and recertification audits, including liaison with the certification body and coordination of requested documents and evidence.

· Coordinate Management Review inputs, records, action items and follow-up, and maintain audit-ready evidence of continual improvement.

· Promote awareness of ISO requirements and support departments in applying approved procedures and document-control practices.

2. Training Provider Quality Assessment (TPQA) Compliance

· Develop, prepare, update and maintain WMI’s Policy and Operations Manual and supporting documentsin accordance with TPQA requirements.

· Liaise and coordinate with all departments and process owners to obtain operational inputs, develop the Policy and Operations Manual, gather evidence and ensure that documented processes reflect actual practices.

· Establish and maintain the TPQA compliance framework, including requirement mapping, document control and an organised evidence repository.

· Conduct readiness reviews, identify documentation or implementation gaps, and follow up with process owners on corrective and improvement actions.

· Coordinate TPQA assessments, interviews and verification activities, including evidence preparation, document retrieval and responses to assessors.

· Maintain records of TPQA submissions, assessor queries, findings, responses and closure evidence.

3. EduTrust Compliance

· Develop, prepare, update and maintain WMI's Policy and Operations Manual and supporting documents in accordance with EduTrust requirements.

· Liaise and coordinate with all relevant departments and process owners to align operational practices with EduTrust requirements and ensure consistent implementation across the organisation.

· Maintain compliance with EduTrust requirements and ensure supporting records, evidence and documentation are accurate, complete and audit-ready.

· Lead and coordinate EduTrust self-assessments, renewal exercises, audits and regulatory reviews, including requirement mapping, gap analysis, evidence preparation, responses to queries, corrective actions and follow-up activities.

· Maintain an audit-ready repository of EduTrust records, submissions, approvals, correspondence and compliance evidence.

b) Any other duties asassigned

Requirements

· Diploma or Degree in Business Administration, Quality Management or a related discipline.

· Relevant working experience in compliance, quality assurance or related functions.

· Good knowledge of compliance, quality management systems and documentation requirements.

· Good written and verbal communication skills.

· Strong organisational and coordination skills.

· Good attention to detail and ability to maintain accurate records and documentation.

· Able to liaise and work effectively with different departments and stakeholders.

· Able to work dependently and manage multiple tasks and timelines.