Business Analyst

JOB REQUIREMENTS/JOB QUALIFICATIONS

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field experience:

• proven experience as an IT Business Analyst, System Analyst, or similar role in an IT environment.

• Demonstrable experience with a variety of project methodologies (e.g., Agile Scrum, Waterfall).

• Experience in [E-commerce, Integrated Resorts, Hospitality] is a plus.

• Proficiency with business analysis tools (e.g., Jira, Confluence, Microsoft Visio, Lucid chart, Balsamiq).

Certifications (Preferred)

• Certification of Capability in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP)

•Professional Scrum Master (PSM)or Professional Scrum Product Owner (PSPO)

• Design Thinking certification or relevant training.

KEY RESPONSIBILITES (JOB REQUIREMENTS)

1 Business Need Analysis &Design Thinking

2 Conduct in-depth business need analysis by engaging with various stakeholders to understand their goals, challenges, and current processes.

3 Apply Design Thinking methodologies to explore user needs, ideate innovative solutions, and prototype concepts, ensuring a human-centered approach to problem-solving.

4 Identify opportunities for business process improvement, automation, and digital transformation.

5 Facilitate workshops and brainstorming sessions to uncover underlying business problems and potential solutions.

SKILLS & COMPETENCY

1. Design Thinking

2. Business Need Analysis

3.Business Requirements Making

4. Process Improvement and Optimization

5. Problem Solving

6. Stakeholder Management

7. Solution Architecture Engineering

8. Communication