B2C Marketing Intern

About Supermom

Key Responsibilities

1. Social Media Account Management

• Assist in planning, scheduling, and publishing content across Supermoms social channels (Facebook, Instagram, TikTok, etc.)
• Monitor engagement and trends, and respond to comments or inquiries in a timely and brand-consistent tone

2. Content Curation & Creation

• Support the creation of engaging visuals, short-form videos, and captions tailored for our parenting community
• Curate relevant articles, user-generated content, or partner materials for social sharing

3. Customer Experience

• Assist in gathering user feedback and responding to parent queries with empathy and clarity
• Help maintain a smooth customer journey across our digital touchpoints

4. Event Activation

• Support the planning and execution of both physical and virtual parenting events, workshops, and campaigns
• Help coordinate logistics, liaise with vendors/partners, and provide on-ground or online event support

Requirements

• Passionate about digital marketing, and community engagement.
• Creative thinker with a good eye for design and content
• Familiar with social media platforms and basic content creation tools (e.g., Canva, CapCut)
• Detail-oriented, organized, and proactive
• Excellent communication skills (written and verbal)
• Currently pursuing a diploma/degree in Marketing, Communications, Media, or related fields