Regional COO Client Coverage Asia Pacific

What is this position about?

• Drive Strategic Alignment: Lead organizational and governance to ensure Client Coverage is aligned with business ambitions and global strategy, maintaining robust documentation and governance standards.

• Champion Community & Collaboration: Foster a high-performing support management team and promote collaboration, teamwork, and information sharing within APAC and with Head Office and global units.

• Steer Client Development Initiatives: Oversee the development and execution of strategic plans for client retention, sales growth, and the evolution of the CRM platform in line with CIB strategy.

• Lead Transformation & Innovation: Spearhead transformational and transversal projects that impact the entire Client Coverage perimeter, acting as a sponsor delegate for global initiatives.

• Financial Leadership: Coordinate budget definition and monitoring for Client Coverage in the region, manage expenses, validate headcount requests, and serve as the primary contact for Finance and regional management.

• Insightful Analytics & Reporting: Define and deliver standard sales and retention dashboards, implement individual scorecards, and ensure smooth delivery of management information to senior leadership.

• Decision Support & Communication: Conduct ad hoc studies, prepare impactful memos and presentations, and support decision-making at all levels.

• People & Culture: Analyze staff survey results, develop action plans for improvement, and champion diversity, inclusion, and compliance with BNP Paribas’ policies (KYC, AML, ABC, Sanctions, Conduct & Risks).

What is required for you to succeed?

• 10–15 years’ experience in similar roles within Securities Services or at BNP Paribas

• Proven track record of success in comparable positions

• Strong analytical and presentation skills—able to turn data into actionable insights

• Assertiveness and influence in non-hierarchical environments

• Excellent project management and organizational abilities

• Attention to detail and a high level of professional efficiency

• Strong Risk and Compliance culture and mindset in line with BNP Paribas’ standards (KYC, AML, ABC, Sanctions, Conduct & Risks)

• Master’s degree

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year