Student Management and Support Officer-1 year-Bukit Batok East

SUNNYHILL ACE PTE. LTD.

Your core responsibilities will include:

Conduct roving supervision during recess periods to build rapport with students.
Observe peer interactions, proactively identify emerging concerns, manage playground conflicts, and check in with latecomers.

Attend to students exhibiting challenging behaviors and calmly de-escalate volatile situations.
Provide emotional regulation support and conduct restorative conversations to help students reflect on their actions and successfully return to learning.

Conduct regular individual check-ins with targeted students to build trusted relationships and monitor their overall well-being.
Follow up on previous behavioral or social-emotional concerns and flag students requiring additional professional support.

Liaise closely with Subject Teachers, Form Teachers, Year Heads, and School Counsellors to align on support plans.
Communicate behavioral updates clearly and professionally to parents.
Document interventions, monitor case progress, and participate in home visits alongside school staff for potential long-term absentees.

Facilitate reflection and detention sessions, utilizing guided reflection frameworks to help students unpack the underlying causes of their behavior.
Partner with students to set actionable behavioral goals and support their seamless reintegration into the classroom context.

Oversee the daily operations, logistics, and safety of the Ke-nect Hub (student activity space).
Curate, organize, and facilitate engaging activities and learning materials that promote positive peer interactions and self-directed learning.
Encourage student leadership, ownership, and responsible use of shared facilities.

Undertake other student management, discipline, and pastoral care duties as reasonably assigned by the school authority.

Qualifications: A Bachelor’s Degree in any discipline. Qualifications in Psychology, Counselling, Social Work, or Education are a plus.
Experience: Prior experience working closely with primary school-aged children is highly preferred. Experience in student management, discipline, pastoral care, counselling, or behavior intervention is highly advantageous.
Target Profiles: Former or retired educators, Allied Educators (AEDs), or individuals with extensive operational experience in a school or educational setting are highly welcome to apply.
Soft Skills: Must be patient, firm yet caring, with a genuine interest in youth development. Excellent communication and interpersonal skills are mandatory for engaging effectively with young students, parents, and school management.
Core Competencies: Ability to stay calm, confident, and empathetic under pressure, particularly when handling challenging behavioral meltdowns or de-escalation scenarios.