Pilates Studio Manager
BHUMI LIFESTYLE PRIVATE LIMITED
Location: Bhūmi Lifestyle, Singapore (Yishun)
Employment Type: Full-time / Part-time (Hybrid)
Preferred Candidates: Singaporean / Permanent Resident
About the Role
Bhūmi Lifestyle is a growing wellness brand dedicated to promoting holistic health through Pilates and mindful movement. We are seeking a highly organised, proactive, and service-oriented Studio Manager to oversee the day-to-day operations of our Singapore studio.
This role offers flexible working hours with hybrid work options, making it ideal for candidates who value work-life balance while being part of a dynamic and supportive wellness community.
Key Responsibilities
- Manage client enquiries via phone, WhatsApp, and in-person (by appointment)
- Oversee daily class schedules, including updates, cancellations, and minimum booking management
- Assist clients with rescheduling, cancellations, and refund processes
- Maintain and update monthly class calendars and daily sales reports
- Support teacher onboarding processes and internal communication
- Respond to social media and online enquiries promptly and professionally
- Monitor studio facility, equipment upkeep, and inventory management
- Coordinate group and private class bookings
- Enforce studio policies, class package rules, and client service standards
- Handle client feedback, service recovery, and complaint management when necessary
Requirements
- Strong interpersonal and communication skills
- Highly organised, reliable, and detail-oriented
- Eager to learn and adaptable in a dynamic work environment
- Able to react promptly and responsibly to ad-hoc tasks and operational needs
- Proficient in Microsoft Excel and basic social media handling
- Previous experience in studio, retail, or customer service management is an advantagePassion for wellness, Pilates, or health-related industries preferred
- Must be able to read and write in both English and Chinese
- Must be a Singaporean or PR
What We Offer
- Flexible working hours (hybrid role)
- Supportive, wellness-driven working environment
- Staff Pilates class privileges
- Opportunities for career growth within a regional wellness brand
Interested applicants, please submit your CV and application. Only shortlisted candidates will be notified.