Quality Manager

Key Responsibilities

· Build, lead and maintain Cragar's Quality department and day-to-day quality system.

· Establish practical QMS procedures, controls, records and departmental responsibilities.

· Maintain compliance with applicable customer, regulatory and certification requirements.

· Set incoming, first-piece, in-process, final and outgoing inspection controls.

· Lead customer complaints, NCR, CAPA, root-cause analysis and corrective actions.

· Drive internal audits, management review inputs and continuous improvement of the QMS.

· Establish quality KPIs including defects, rejection, rework, escapes and response closure.

· Develop inspection standards, control plans, sampling methods and quality work instructions.

· Work with Engineering and Production to prevent recurring defects at source.

· Train and develop Quality Engineers and Inspectors in practical quality-control skills.

· Manage calibration, documentation control andsupplier/subcontractor quality performance.

· Diploma or equivalent qualification is acceptable; strong QMS capability and practical results are essential.

· Minimum 3 years of relevant quality experience, preferably in precision machining/manufacturing.

· Hands-on experience setting up or strengthening QMS and Quality department.

· Strong knowledge of NCR/CAPA, 8D, root-cause analysis, audits, inspection and calibration controls.

Confident dealing with customers, suppliers and cross-functional teams on quality matters.