Voice & Audio Quality Specialist (Remote Contract)

Job Summary

You will evaluate spoken audio for sound quality, emotion, intent, and naturalness in a confidential speech quality project, helping develop guidelines to label and score speech samples accurately.

Responsibilities

• Evaluate and score speech recordings for audio fidelity, emotional nuance, speaker intent, naturalness, and adherence to task instructions to ensure high-quality assessments.
• Create and update clear guidelines and examples to enable consistent labeling and scoring of speech samples by reviewers.
• Review annotated datasets to identify recurring quality issues and provide actionable feedback to internal teams and external partners for continuous improvement.
• Label speech samples directly, respond to prompts, and assess the quality of generated outputs when required to maintain dataset accuracy.
• Compare pairs of recordings to refine evaluation criteria and quality standards, enhancing the reliability of speech assessments.
• Record your own voice for assigned tasks when necessary to support project requirements.

Required competencies and certifications

• Professional fluency in at least one of Mandarin, Malay, or Tamil to evaluate, label, and score speech recordings accurately in the relevant language.
• Practical experience in speech, voice, or audio disciplines such as speech therapy, voice acting, broadcasting, audio engineering, mastering, or music production to apply expert listening skills.
• Ability to distinguish subtle differences in audio fidelity, including between 24 kHz and 48 kHz samples, and differentiate scripted versus spontaneous delivery, emotional tone, and speaker intent.
• Access to and familiarity with high-quality listening equipment, such as studio monitors, to perform precise audio evaluations.
• Strong analytical and communication skills to explain scoring decisions clearly and collaborate effectively with internal teams and external partners.
• Comfort with recording your own voice and availability to start immediately to meet project timelines.

Preferred competencies and qualifications

• Prior experience in speech annotation, audio quality assurance, or dataset evaluation to enhance annotation accuracy and quality control.

Other Information

EA Licence No. 11C5502 EA Personnel Registration No. R1331697