ADMINISTRATIVE ASSISTANT

1. Customer orders. Receive orders by phone, WhatsApp, email or fax. Check customer,product, quantity, delivery date, address and special instructions.

2. Order documents. Enter verified orders in AutoCount. Prepare invoices, deliverydocuments, customer e-invoices and daily driver summaries. Record changes andmissing information.

3. Deliveriesand service. Coordinate deliveries and returned documents with drivers.Report complaints, delays, shortages and payment differences to the Managerpromptly.

4. Purchasesand records. Process assigned purchases, supplier documents, customerrecords and customer/audit document requests using approved information.

5. Exportdocuments. Prepare and coordinate export documents. Check shipment detailswith customers and freight forwarders, obtain required approvals, meetdeadlines and retain supporting records.

6. QA records. File records supplied by the people performing the checks. Flaggaps; never invent readings, backdate records or sign for checks not performed.

7. Trainingand instructions. Keep task instructions current. Train assignedcolleagues: explain, demonstrate, let them practise and record the result.Learn the agreed accounts-backup tasks.