Sales Support Coordinator / Officer

Job Responsibilities

• Manage day to day (Air freight & Sea freight) sales quotation enquiries via phone, email

• Preparation of quotations and conducting close follow-up relevant to Sales matter

• Manage weekly, monthly data and reports

• Process debit / credit notes for smooth payment

• Provide supportive communication with customers and coordinate with colleagues worldwide

• Reaching to meet monthly target Key Performance Indicators (KPIs) revenue goals

• Work alongside with Outdoor Sales Team to develop Sales business opportunities

• Excellent oral communication and best approach customer service qualities when interacting with consumers

• Written and oral communication in English

• Organized, meticulous and sense of urgency

• Effective communication and Interpersonal skills

• Exposure to customer service/or sales support role is a plus

• Ability to cope independently and in a team player environment

• Good communication skills, intermediate Excel proficiency

• With experience in sales support, customer service or logistics will be an advantage

Working hours

Mon to Fri

8.30am - 6pm