Cargo Sales Executive

Revenue Generation

• Help to implement Cargo Business Plan in alignment with local cargo strategies and specified Key Performance Indicators
• Support the Cargo Manager(s) and coordinate with the Cargo Sales and Reservations Officers to achieve revenue target and generate ancillary revenue
• Assist the Cargo Manager(s) to negotiate and execute sales contracts as required
• Help to generate revenue with the perspective of sales channels, product sales and offline sales development
• Champion Cathay products and provide excellent and consistent product solutions to customers

Account Management and Sales Administration

• Conduct regular reviews of accounts’ performance and seek additional revenue opportunities from each account
• Coordinate with the Indoor Sales Team to provide customer-centric solutions to customers
• Assist in setting the annual revenue budget and Cargo Business Plan as required
• Manage the day-to-day relationship of client-servicing with customers to support revenue generation
• Collect, analyse and report market conditions, trends and activities as requested
• Provide superb sales and customer service in all customer touch points so as to drive premium selling rates and regular business
• Implement programmes on e-initiatives to drive penetration of e-Bookings and other Agent Self-Service functions

Partnerships and External Liaisons

• Assist the Cargo Manager(s) to manage relationships with shippers, key industry and trade partners and associations so that the Company’s interests are well represented
• Give recognition to, and earn the loyalty of our highest value customers, including Cargo Clan Elite members

E&A

• Emergency and Accident and Crisis Response responsibilities as required