Sr. Director - Asia Pacific

Job Summary

SHI is seeking a Sr. Director - Asia Pacific to lead our sales and partner strategy across the APAC region. This role is responsible for developing and executing strategic sales plans to achieve organizational targets and drive revenue growth, while leading a high-performing field and inside sales team through effective coaching and management. The Sr. Director will identify new business opportunities, build strong client and partner relationships, and oversee sales budgeting and forecasting across SHI’s portfolio, including Device Lifecycle Management, Cloud Computing Services, Data Center Infrastructure, AI workflows, and Enterprise Software Licensing. This role also collaborates closely with marketing and product teams, ensures compliance with sales standards, drives innovation in sales processes — including building AI use cases — and provides strategic insights to senior leadership.

Role Description

• Develop and execute a strategic sales plan to achieve organizational sales targets and drive revenue growth across the APAC region, in alignment with business objectives.

• Provide dynamic leadership to the field and inside sales team, cultivating a high-performance culture through effective coaching, motivation, mentorship, and performance management.

• Identify and pursue new business opportunities, leveraging market insights and competitive analysis to expand the customer base and increase market share.

• Build and maintain strong relationships with key clients, partners, and vendors, aligning business strategies and driving joint go-to-market initiatives to enhance customer satisfaction, loyalty, and long-term partnership.

• Oversee the sales budgeting and forecasting process, ensuring accurate financial planning and resource allocation.

• Collaborate with marketing and product teams to develop and implement effective sales strategies and campaigns that align with regional market demands.

• Drive innovation in sales processes and practices, including building AI use cases to improve efficiency, effectiveness, and customer engagement.

• Ensure compliance with sales policies, procedures, and ethical standards, safeguarding the organization’s reputation and integrity.

• Monitor sales performance metrics and analyze data to identify trends and opportunities, and report performance, challenges, and strategic initiatives to senior leadership with actionable insights and recommendations.

Behaviors and Competencies

• Business Development: Can lead strategic business development initiatives, inspire others to identify and seize business opportunities, and foster a culture of continuous business growth and improvement.

• Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.

• Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.

• Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills.

• Customer-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer experience. Inspires and mentors others to adopt a customer-centric approach, fostering a culture of customer focus throughout the organization.

• Negotiation: Can lead strategic negotiations, inspire others to develop negotiation skills, and foster a culture of constructive dialogue and compromise.

• Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results.

• Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation.

• Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose.

• Impact and Influence: Can drive organizational change and win the support of key stakeholders through effective influence and persuasion.

• Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives.

• Continuous Improvement: Can lead others in identifying and implementing major improvements and proactively drive continuous improvement across the organization.

Skill Level Requirements

• The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently – Expert

• Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth – Expert

• Familiarity in using Microsoft Dynamics AX for enterprise resource planning, including tasks such as order tracking, inventory management, and financial reporting – Expert

• Knowledge of industry trends, AI investments, and customer requirements – Expert

• Ability to actively engage in industry forums and communities to stay current on market trends and best practices – Expert

Qualifications

• Bachelor’s degree in Business or a related field, or equivalent relevant work experience required.

• 10+ years of experience in sales or a relevant functional area, including experience selling complex enterprise technology solutions within the APAC region.

• 5+ years of experience in a management position required.

• Demonstrated experience building and managing strategic partner and vendor relationships within the technology ecosystem.

• Ability to travel to SHI, partner, and customer events, including travel within the dedicated territory, approximately 25% of the time.

  Equal Opportunity Statement

  SHI is committed to fair and merit-based hiring. All candidates are considered based on job-related qualifications, skills, and experience, regardless of age, race, gender, religion, marital status, or family responsibilities, in accordance with the Tripartite Guidelines on Fair Employment Practices