Clinic Manager (Specialist Clinic)

• Oversee daily administrative workflows, patient registration, appointment scheduling, billing, and resource allocation.
• Supervise frontline clinic assistant, and administrative teams; handle scheduling, training, and performance reviews.
• Handle staff recruitment, rostering, performance management and training.
• Provide guidance and support to ensure the team delivers quality patient service.
• Oversee daily billing, payment reconciliation and financial administration.
• Oversee procurement, inventory and stock control of medical supplies and medications.Handle patient enquiries, feedback and complaints professionally.
• Ensure clinic operations comply with relevant Ministry of Health (MOH) regulations, Health Sciences Authority (HSA) requirements and Personal Data Protection Act (PDPA).

Requirement

• Diploma or Degree in Business Administration, Healthcare Management, Nursing or a related discipline.
• Minimum 3 years of relevant experience in a specialist clinic operations. Prior experience in managing clinic operations and leading frontline staff.
• Familiarity with clinic management systems, preferably Plato, as well as insurance and healthcare claim processes

EA Personnel Name : Faith Tan

EA Personnel Registration Number: R1106815

EA Licence No :10C3060

HR Affiliates; ROC No: 53164100K