Assistant Facilities Manager

The Assistant Facilities Manager supports the day-to-day management of facilities operations, ensuring all building systems, maintenance activities, safety requirements, and vendor services are delivered efficiently and in compliance with client and company standards. The role is responsible for operational excellence, stakeholder management, and continuous improvement of facility services.

Key Responsibilities

Facilities Operations

• Support the Facilities Manager in overseeing daily site operations.

• Ensure all M&E systems, building services, and critical equipment are maintained in accordance with statutory and client requirements.

• Monitor preventive and corrective maintenance activities.

• Conduct routine facility inspections and resolve operational issues promptly.

• Ensure service delivery meets contractual Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).

Vendor & Contractor Management

• Manage service providers, contractors, and suppliers.

• Monitor vendor performance and compliance with contractual obligations.

• Review service reports and ensure timely rectification of defects.

• Support procurement activities, quotations, and service renewals.

Health, Safety & Compliance

• Ensure compliance with workplace safety regulations and company policies.

• Conduct safety audits, risk assessments, and toolbox meetings.

• Support emergency preparedness exercises and business continuity plans.

• Ensure permits, licenses, and statutory inspections are maintained and updated.

Client & Stakeholder Management

• Serve as a key point of contact for clients and occupants.

• Attend operational meetings and provide updates on facility performance.

• Address customer feedback, complaints, and service requests professionally.

• Build strong working relationships with internal and external stakeholders.

Financial & Administrative Management

• Assist in budget preparation and cost control initiatives.

• Track operational expenditures and monitor approved budgets.

• Review invoices and ensure accurate billing.

• Prepare monthly management reports and operational presentations.

Team Leadership

• Supervise site technicians and service teams.

• Allocate resources effectively to support operational requirements.

• Provide coaching, guidance, and performance monitoring.

• Support manpower planning and staff development initiatives.

Required Qualifications

• Diploma or Degree in Facilities Management, Mechanical Engineering, Electrical Engineering, Building Services, or related discipline.

• Minimum 3-5 years of facilities management experience.

• Experience managing hard and soft services within commercial, industrial, or critical environment facilities.

• Knowledge of M&E systems, HVAC, Fire Protection Systems, and Building Management Systems (BMS).

• Strong knowledge of local safety and statutory compliance requirements.