Merchant Operations and Support Executive
RN CARE PTE. LTD.
Job Scope
- Collaborate with Sales Managers to assist merchants in gathering and completing required documentation for onboarding and compliance purposes.
- Review and verify all submitted merchant documents to ensure accuracy and compliance with internal policies and regulatory requirements before submission to the Compliance Department.
- Act as the main point of contact for merchants regarding documentation-related queries and provide guidance as needed.
- Work closely with internal teams, including Compliance and Finance, to ensure a seamless onboarding experience for merchants.
- Maintain and update merchant records and documentation in accordance with company policies.
- Support the resolution of any documentation discrepancies or issues in a timely manner.
- Assist in preparing merchant-related reports and operational updates.
- Provide administrative support for merchant operations
- Handle Merchant Leasing contract renewal
- Perform any other duties or ad hoc tasks as assigned by management
Requirements
- Min Nitec and above
- Min 3 years of working experience in operations, customer support, merchant account management, or B2B/field service roles
To submit your application, please apply online or call +65 6514 9838 for private and confidential discussion.
Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.