Locum Patient Service Officer (Aesthetic Clinic @ Woodleigh)
WORQ PTE. LTD.
Responsibilities
Perform frontline duties that include (but not limited to):
attend to walk-in patients, registration and schedule appointments;
process billing, payments and claims; and
dispense medications.
Provide support to the Doctors as and when required: chaperon duties, explain procedures to patients etc.
Ensure proper maintenance of patients’ records and drug inventory level.
Be involved in daily clinic operations and collating patient management indicators.
Assist in the submission of medical reports and claims such as TPA, CHAS, Medisave etc.
Ensure cleanliness in the clinic facility for a positive patient experience and brand image.
Provide coverage in other clinics when there is a manpower shortage.
Other duties as assigned.
Requirements
Possess relevant frontline customer service experience.
Experience in healthcare industry will be an added advantage.
Basic IT knowledge and computer literacy.
Comfortable working in a fast-paced environment.
Able to commit staggered working hours, depending on the clinic's operating hours.
Other Information
5.5 days work week, including weekends and public holidays. 1 evening session on Tuesday but Friday is half day.
44 hours per week.