SALES MANAGER

SRI RENGA TRADING PTE. LTD.

JOB RESPONSIBILITIES – SALES MANAGER
  1. Sales Planning & Strategy

    • Develop and implement effective sales strategies to achieve company revenue and sales targets.

    • Prepare monthly, quarterly, and annual sales plans based on business objectives.

    • Identify new sales opportunities and develop plans to increase market share.

  2. Sales Team Management

    • Lead, supervise, and motivate the sales team to achieve individual and company targets.

    • Assign sales territories, customer accounts, and responsibilities to team members.

    • Monitor staff performance and provide coaching, guidance, and training.

  3. Target & Revenue Achievement

    • Set realistic sales targets and monitor progress regularly.

    • Track sales performance against targets and take corrective action where required.

    • Develop strategies to improve sales volume, revenue, and profitability.

  4. Customer Relationship Management

    • Build and maintain strong relationships with existing and potential customers.

    • Handle important customer accounts and resolve customer concerns professionally.

    • Ensure high standards of customer service and customer satisfaction.

  5. Business Development

    • Identify and develop new customers, markets, and business opportunities.

    • Conduct market research to understand customer requirements and competitor activities.

    • Develop long-term business relationships to support company growth.

  6. Sales Operations

    • Oversee daily sales activities, quotations, orders, follow-ups, and customer enquiries.

    • Ensure sales procedures and company policies are properly followed.

    • Coordinate with other departments to ensure smooth order processing and delivery.

  7. Sales Performance Monitoring

    • Prepare and review sales reports, forecasts, and performance analysis.

    • Monitor individual and team sales results and identify areas for improvement.

    • Report sales achievements, challenges, and future opportunities to management.

  8. Pricing & Negotiation

    • Review quotations, pricing, discounts, and commercial terms within company guidelines.

    • Negotiate with customers to secure profitable sales agreements.

    • Ensure pricing decisions support both customer requirements and company profitability.

  9. Marketing & Market Development

    • Work closely with the marketing team to support promotions and sales campaigns.

    • Monitor market trends, competitor pricing, products, and customer preferences.

    • Recommend new products, services, or sales approaches based on market demand.

  10. Reporting, Compliance & Continuous Improvement

  • Maintain accurate sales records, customer information, and sales documentation.

  • Ensure all sales activities comply with company policies and applicable requirements.

  • Continuously review sales processes and recommend improvements to increase efficiency and profitability.

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