Channel BD Specialist
HAWKSFORD SINGAPORE PTE. LTD.
Key Responsibilities
- Manage day-to-day relationships with banks, financial institutions, card acquirers and other payment ecosystem partners across Singapore, Hong Kong and APAC, and support senior team members in developing new partnerships.
- Support the partnership lifecycle, including partner sourcing, evaluation, commercial discussions, due diligence, onboarding, technical integration coordination and ongoing performance tracking; independently manage assigned workstreams.
- Coordinate with Product, Engineering, Legal, Compliance/AML, Risk, Treasury and Operations to deliver partnership launches and ongoing operational activities on time and within scope.
- Track channel transaction volumes, costs, capacity, approval rates and other performance indicators, and prepare analyses to support volume-allocation and routing recommendations.
- Support counterparty and channel risk reviews, maintain relevant documentation and track risk-mitigation actions with stakeholders.
- Conduct market research across payments, cards, banking-as-a-service (BaaS) and embedded finance, and identify potential partners, corridors and product opportunities for team review.
- Prepare partner materials, internal approval documents, pipeline updates and management reports.
Required Qualifications and Experience
- At least 2 years of relevant experience in payments, fintech, banking partnerships, financial institution coverage, card acquiring or channel business development.
- Experience supporting or independently managing workstreams involving bank, financial institution or card-acquirer partnership evaluation, commercial discussions, onboarding or launch.
- Working knowledge of payment APIs and payment messaging standards and systems, such as SWIFT, ISO 20022 and real-time payment systems.
- Basic understanding of virtual accounts, multi-currency settlement flows and liquidity management.
- Demonstrated ability to build and maintain professional relationships with payment ecosystem partners. Existing relevant working-level relationships in Singapore, Hong Kong or other APAC markets are an advantage but are not required.
- Strong analytical, project-coordination and stakeholder-management skills, with attention to detail and the ability to prioritise multiple workstreams.
- Effective written and spoken English communication skills for preparing partner materials and internal reports and coordinating with regional partners and cross-functional stakeholders.
- Mandarin proficiency is an advantage for communicating with Mandarin-speaking partner representatives who conduct commercial and operational discussions in Mandarin.