Channel BD Specialist

HAWKSFORD SINGAPORE PTE. LTD.

Key Responsibilities

  • Manage day-to-day relationships with banks, financial institutions, card acquirers and other payment ecosystem partners across Singapore, Hong Kong and APAC, and support senior team members in developing new partnerships.
  • Support the partnership lifecycle, including partner sourcing, evaluation, commercial discussions, due diligence, onboarding, technical integration coordination and ongoing performance tracking; independently manage assigned workstreams.
  • Coordinate with Product, Engineering, Legal, Compliance/AML, Risk, Treasury and Operations to deliver partnership launches and ongoing operational activities on time and within scope.
  • Track channel transaction volumes, costs, capacity, approval rates and other performance indicators, and prepare analyses to support volume-allocation and routing recommendations.
  • Support counterparty and channel risk reviews, maintain relevant documentation and track risk-mitigation actions with stakeholders.
  • Conduct market research across payments, cards, banking-as-a-service (BaaS) and embedded finance, and identify potential partners, corridors and product opportunities for team review.
  • Prepare partner materials, internal approval documents, pipeline updates and management reports.

Required Qualifications and Experience

  • At least 2 years of relevant experience in payments, fintech, banking partnerships, financial institution coverage, card acquiring or channel business development.
  • Experience supporting or independently managing workstreams involving bank, financial institution or card-acquirer partnership evaluation, commercial discussions, onboarding or launch.
  • Working knowledge of payment APIs and payment messaging standards and systems, such as SWIFT, ISO 20022 and real-time payment systems.
  • Basic understanding of virtual accounts, multi-currency settlement flows and liquidity management.
  • Demonstrated ability to build and maintain professional relationships with payment ecosystem partners. Existing relevant working-level relationships in Singapore, Hong Kong or other APAC markets are an advantage but are not required.
  • Strong analytical, project-coordination and stakeholder-management skills, with attention to detail and the ability to prioritise multiple workstreams.
  • Effective written and spoken English communication skills for preparing partner materials and internal reports and coordinating with regional partners and cross-functional stakeholders.
  • Mandarin proficiency is an advantage for communicating with Mandarin-speaking partner representatives who conduct commercial and operational discussions in Mandarin.

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