FOOD SERVICES SERVICE CREW
HA HA BIN SG PTE. LTD.
Job Summary
You will take customer orders, recommend menu items, serve food and drinks efficiently, and ensure guest satisfaction while maintaining restaurant standards and collaborating with the kitchen team.
Responsibilities
- Take customer orders and provide clear recommendations on menu items, including specialty dishes and drinks, to enhance guest experience
- Serve food and beverages promptly and according to restaurant quality standards
- Respond to guest needs quickly and attentively to maintain high customer satisfaction
- Coordinate with kitchen staff to ensure accurate and timely delivery of orders
- Set and clear tables while keeping the dining area clean, organized, and welcoming
- Address customer inquiries, complaints, and special requests professionally and courteously
- Process payments accurately using POS systems to ensure smooth transactions
- Monitor and assist with inventory management to keep the restaurant stocked with necessary supplies
- Follow all health, safety, and hygiene regulations to maintain a safe environment
Preferred competencies and qualifications
- Previous experience in customer service or restaurant roles preferred but not required
- Knowledge of food and drink relevant to the menu is an advantage to better assist customers
- Strong communication and interpersonal skills to engage effectively with guests and team members
- Ability to work efficiently under pressure in a fast-paced, team-oriented setting
- Positive attitude, strong work ethic, and professional appearance
- Ability to multitask and manage stressful situations calmly
Other Information
- Full Time, Part Time, Intern Available
- Salary will be based on experience