Event Agent cum Limousine Business Development Manager
ETHERUS LEISURE EXPLORATION PTE. LTD.
Key Job Responsibilities
1. Business Development & Revenue Growth
- Client Acquisition: Identify, pitch, and secure corporate accounts, high-net-worth individuals (HNWIs), luxury hotels, destination management companies (DMCs), and travel agencies in both China and Singapore.
- B2B Partnerships: Build strategic alliances with Chinese outbound travel agencies, concierge services, airlines, and corporate travel managers who need ground transport and custom itineraries in Singapore (and vice versa for Singapore-based clients traveling to China).
- Sales Targets: Meet or exceed monthly/annual revenue and margin targets for tour packages and limousine/chauffeur services.
2. Event Operations & Curation
- Event Itinerary Planning: Design customized packages, VIP group tours, corporate incentive trips, and bespoke leisure itineraries covering Singapore and key Chinese cities or regional hubs.
- Vendor Management: Negotiate rates and manage relationships with hotels, attractions, airline ticketing partners, tour guides, and event vendors.
- Customer Experience: Oversee end-to-end travel service delivery, ensuring high-touch support for VIP clients, handling special requests, and managing service recovery when travel disruptions occur.
3. Limousine & Chauffeur Fleet Operations
- Service Coordination: Oversee luxury ground transportation bookings, airport transfers, corporate roadshows, and private charter schedules.
- Fleet & Driver Quality Control: Ensure vehicles (luxury sedans, MPVs, or executive vans) meet strict cleanliness, safety, and brand standards. Coordinate with fleet supervisors or dispatchers to manage driver rosters and punctuality.
- Compliance & Cross-Border Logistics: Understand and navigate cross-border transport regulations, permits, and licensing requirements between Singapore, Malaysia (if applicable), and China-linked travel protocols.
4. Market Research & Localization
- Cross-Border Market Intelligence: Monitor travel trends, competitor pricing, and regulatory changes affecting tourism and transport between China and Singapore (e.g., visa policies, flight capacities, digital payment/booking integrations like WeChat/Alipay).
- Marketing & Promotions: Collaborate with digital/marketing teams to tailor packages for Chinese travelers visiting Singapore and Singaporean/regional clients heading to China.
Core Qualifications & Skills
- Language Proficiency: Bilingual or native fluency in Mandarin (written and spoken) and English is mandatory to negotiate and correspond seamlessly with partners and clients in both China and Singapore.
- Experience: Minimum 3 years in business development, corporate travel management, tourism sales, or luxury transport/hospitality services.
- Industry Network: Network or contacts among Chinese travel agencies, corporate mobility managers, luxury hotels, or concierge desks in Singapore and/or China.
- Soft Skills: Strong interpersonal and cross-cultural communication skills, crisis management abilities, attention to detail, and a results-driven commercial mindset.