Quality Control Supervisor

Monitor and maintain quality standards across daily operational activities.

Conduct regular inspections to ensure services meet company and client requirements.

Identify quality issues and recommend corrective and preventive actions.

Supervise employees to ensure compliance with established quality procedures.

Prepare quality inspection reports, checklists and performance records.

Coordinate with operations teams to improve service standards.

Investigate client complaints related to quality and service performance.

Conduct employee briefings and provide guidance on quality requirements.

Monitor compliance with workplace safety and operational procedures.

Support management in implementing continuous improvement initiatives.