IT Support Specialist (POS / Application)

• Prior POS system experience
• Proven track record in managing API data exchanges, inventory/warehouse applications, and vendor-coordinated system deployments to maintain.
• Market leading company

about the company

A market-leading company is expanding its technology and supply chain infrastructure across Southeast Asia.

about the job

• Configuring, maintaining, and troubleshooting POS software, terminals, payment devices, printers, and scanners across corporate headquarters and store locations.
• Executing routine catalog administration, including SKU creation, promotional pricing updates, menu configurations, and patch deployments.
• Monitoring API connectivity and automated data synchronization between outlet POS environments, inventory management, and warehouse management systems.
• Providing responsive Level 1 and Level 2 IT helpdesk support covering end-user computing, network connectivity, account provisioning, and new outlet launches.
• Coordinating User Acceptance Testing (UAT), third-party vendor escalations, and end-to-end technical rollouts for operational IT projects.
• Maintaining technical documentation, configuration records, and IT governance standards while providing occasional after-hours or weekend standby support. Skills and experience required

skills and experience required

Hands-on experience in POS support, application operations, or IT helpdesk environments.

Basic knowledge of POS hardware peripherals, database fundamentals, SQL querying, REST APIs, and basic network troubleshooting.

Proven experience managing third-party technology vendors, executing UAT cycles, and delivering end-to-end system implementations.

Whats on offer

This position offers hands-on exposure to large-scale retail technology ecosystems, opportunities to drive continuous system improvements, and ongoing professional development within a fast-paced, collaborative team.

To apply online please use the 'apply' function, alternatively you can reach me at

https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)