Student Management Aide - Ang Mo Kio

Contract Period: From 01 Jan 2027 to 30 Nov 2027 (excluding 1 June 2027to 30 June 2027). Total 10 months with an option to extend the contract for another year.

· Mondays to Fridays: 9.00am to 2.30pm, inclusive of 30-minute lunch break

· Services are not required on Saturdays, Sundays, gazetted public holidays as well as in the months of June and December.

1. Student Discipline and Behaviour Management

· Support teachers in maintaining a safe, orderly and positive school environment.

· Monitor student behaviour during arrival, recess, dismissal and/or other school activities during curriculum time or in the afternoons.

· Conduct patrols in the immediate local neighbourhood of the school after dismissal. · Attend to students involved in disciplinary incidents, such as conflicts, fights, inappropriate behaviour and breaches of school rules

· Help students calm down, reflect on their actions and make better choices.

· Follow up with students who require closer monitoring and guidance

· Support the implementation of disciplinary measures as directed by the school.

2. Management of Student Incidents

· Respond promptly to student incidents and provide immediate assistance

· Help to establish the facts of incidents by speaking with students and gathering relevant information.

· Record incidents accurately and report them to the relevant school personnel.

· Assist in following up on disciplinary cases.

· Monitor students after incidents to support positive behaviour and prevent repeated problems

· Refer serious or sensitive cases promptly to the appropriate school personnel.

3. Supervision of Students Undergoing Disciplinary Consequences

· Supervise students serving disciplinary consequences, ensuring that they follow instructions and complete assigned tasks.

· Maintain a safe, orderly and structured environment during the period of supervision.

· Monitor students’ behaviour and ensure compliance with school rules and expectations.

· Attend to students’ immediate needs and manage minor behavioural issues that arise during supervision

· Keep accurate records of students’ attendance, behaviour and completion of assigned tasks.

· Provide timely updates to teachers, Year Heads and Student Management Heads on students’ behaviour and any concerns requiring follow-up.

4. Administrative and Operational Support

· Maintain accurate and confidential records of student incidents, behavioural concerns and follow-up actions.

· Assist in tracking students who require regular monitoring.

· Prepare simple reports and updates for teachers and school leaders.

· Carry out other student management duties assigned by the school.

• A relevant diploma or degree in social work, counselling, or a related field; and

• At least two (2) years of experience in social work, counselling, or a related discipline.

• Ability to work collaboratively with parents, school staff, and the wider community to support student well-being;

• Ability to provide basic counselling and social-emotional support to primary school students;

• Ability to work effectively with diverse student populations, exercise sound judgement in challenging situations, and maintain strict confidentiality at all times;

• Ability to collaborate closely with teaching staff and perform basic administrative functions in support of student management; and

• Possession of relevant certification, training, or professional experience in one or more of the following areas: counselling support, youth work, child development, mentoring, social-emotional learning, restorative practices, or behaviour management.