Customer Service Officer (Membership Services)
SEARCH PERSONNEL PRIVATE LIMITED
- Position: Customer Service Officer (Membership Services)
- Location: Changi, with staff shuttle from Tanah Merah MRT
- Working hours: Monday to Friday, 8.00am–5.15pm or 8.30am–5.45pm
- Salary (commensurate with experience): Up to S$2,800 per month + AWS (13th month bonus) + Variable bonus
- Duration: Permanent, full-time
- Industry: Country Club / Recreation
- Benefits: Annual and medical leave, medical and dental subsidies, group insurance and club privileges
Main Responsibilities
- Handle membership enquiries by phone and email, and update member records.
- Call prospects to close membership sales, remind members about renewals and follow up on payments.
- Process applications, renewals, suspensions and refunds.
- Provide counter cover and assist with membership drives and Open House events as needed.
Requirements
- GCE O-Level or equivalent.
- At least one year of experience in customer service, administration or membership services.
- Comfortable making outbound calls and maintaining accurate records.
Email to: [email protected]
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