Application Support Engineer - #1209813
Kerry Consulting Pte Ltd
Date: 1 week ago
Area: Central, Central
Contract type: Full time
Kerry Consulting is currently working with a systems integrator client in the Technology space for an Application Support Engineer.
Job Scope:
- Provide comprehensive application and technical support to staff, including proactive issue resolution and escalation.
- Collaborate with business teams on the joiner, mover, and leaver process, focusing on hardware preparation and collection.
- Manage Mobile Device Management system and SIM card inventory.
- Communicate application updates and changes to users via email.
- Ensure hardware, software, and operating systems comply with Global security policies.
- Coordinate and execute project deployments.
- Serve as a backup resource for Managed Workplace Personnel.
- Offer guidance and technical support on Microsoft Office 365 suite products to users.
- Develop applications using SharePoint and Microsoft Power Platform.
- Support 3rd party logistics users for customer applications.
- Maintain knowledge base articles and troubleshooting guides.
- Assist in ad-hoc tasks assigned by IT management.
Qualifications:
- Diploma or degree in IT or related field.
- Minimum 5 years of experience in multinational IT departments.
- Strong analytical, problem-solving skills, proactive, and team-oriented.
- Ability to multitask and work under tight deadlines.
- Stay updated with the latest digital technology advancements and contribute to improving business solutions.
To Apply:
Please submit your resume directly through Linkedin or to Guosing at *******@kerryconsulting.com, quoting the job title. Due to high volume of applications, only shortlisted candidates are notified.
Reg: R22104910
License: 22C0942
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