Application Support Engineer - #1209813

Kerry Consulting Pte Ltd


Date: 1 week ago
Area: Central, Central
Contract type: Full time

Kerry Consulting is currently working with a systems integrator client in the Technology space for an Application Support Engineer.

Job Scope:

  • Provide comprehensive application and technical support to staff, including proactive issue resolution and escalation.
  • Collaborate with business teams on the joiner, mover, and leaver process, focusing on hardware preparation and collection.
  • Manage Mobile Device Management system and SIM card inventory.
  • Communicate application updates and changes to users via email.
  • Ensure hardware, software, and operating systems comply with Global security policies.
  • Coordinate and execute project deployments.
  • Serve as a backup resource for Managed Workplace Personnel.
  • Offer guidance and technical support on Microsoft Office 365 suite products to users.
  • Develop applications using SharePoint and Microsoft Power Platform.
  • Support 3rd party logistics users for customer applications.
  • Maintain knowledge base articles and troubleshooting guides.
  • Assist in ad-hoc tasks assigned by IT management.

Qualifications:

  • Diploma or degree in IT or related field.
  • Minimum 5 years of experience in multinational IT departments.
  • Strong analytical, problem-solving skills, proactive, and team-oriented.
  • Ability to multitask and work under tight deadlines.
  • Stay updated with the latest digital technology advancements and contribute to improving business solutions.


To Apply:
Please submit your resume directly through Linkedin or to Guosing at *******@kerryconsulting.com, quoting the job title. Due to high volume of applications, only shortlisted candidates are notified.
Reg: R22104910
License: 22C0942

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