Retail Assistant - #1210037

JOB RESPONSIBILITIES:

· Greet and engage with travellers in a friendly and professional manner, addressing their inquiries and providing information about available services

· Assist and guide travellers with the redemption of drinks at the robotic bartender

· Kept updated on the ongoing redemption mechanics and proactively engage with travellers to boost redemption rates

· Resolve travellers concerns or complaints promptly and professionally

· Monitor and maintain healthy inventory levels for all products related to the robotic bartender

· Perform daily housekeeping and maintain cleanliness of the robotic bartender and work environment

· Assist with picking, packing and deliveries of stocks as required

· Stay informed on duty-free allowances, age restrictions, and relevant regulations

· Be the company’s front-line ambassador to uphold company’s branding and image.

. Any other ad-hoc duties as assigned

JOB REQUIREMENTS

· Basic proficiency and familiarity with technology

· Excellent communication and interpersonal skills to engage with travellers effectively

· Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment

· Multilingual skills will be an added advantage to assist international travellers

· Ability to stand for extended periods

. Able to commit to rotating shift hours, including weekends and public holidays